Privacy policy

Punters Community is committed to safeguarding your privacy. Contact us at if you

have any questions or problems regarding the use of your Personal Data and we

will gladly assist you.

By using this site or/and our services, you consent to the Processing of your

Personal Data as described in this Privacy Policy.

Table of Contents

1. Definitions used in this Policy

2. Data protection principles we follow

3. What rights do you have regarding your Personal Data

4. What Personal Data we gather about you

5. How we use your Personal Data

6. Who else has access to your Personal Data

7. How we secure your data

8. Information about cookies

9. Contact information

Definitions

Personal Data – any information relating to an identified or identifiable natural

person.

Processing – any operation or set of operations which is performed on Personal

Data or on sets of Personal Data.

Data subject – a natural person whose Personal Data is being Processed.

Child – a natural person under 16 years of age.

We/us (either capitalized or not) – Punters Community

n/a – not applicable

Data Protection Principles

We promise to follow the following data protection principles:

Processing is lawful, fair, transparent. Our Processing activities have

lawful grounds. We always consider your rights before Processing

Personal Data. We will provide you information regarding Processing

upon request.

Processing is limited to the purpose. Our Processing activities fit the

purpose for which Personal Data was gathered.

Processing is done with minimal data. We only gather and Process the

minimal amount of Personal Data required for any purpose.

Processing is limited with a time period of 7 years as required by

Australian law. We will not store your personal data for longer than

needed.

We will do our best to ensure the accuracy of data.

We will do our best to ensure the integrity and confidentiality of data.

Data Subject’s rights

The Data Subject has the following rights:

1. Right to information – meaning you have to right to know whether

your Personal Data is being processed; what data is gathered, from

where it is obtained and why and by whom it is processed.

2. Right to access – meaning you have the right to access the data

collected from/about you. This includes your right to request and

obtain a copy of your Personal Data gathered.

3. Right to rectification – meaning you have the right to request

rectification or erasure of your Personal Data that is inaccurate or

incomplete.

4. Right to erasure – meaning in certain circumstances you can request

for your Personal Data to be erased from our records.

5. Right to restrict processing – meaning where certain conditions apply,

you have the right to restrict the Processing of your Personal Data.

6. Right to object to processing – meaning in certain cases you have the

right to object to Processing of your Personal Data, for example in the

case of direct marketing.

7. Right to object to automated Processing – meaning you have the right

to object to automated Processing, including profiling; and not to be

subject to a decision based solely on automated Processing. This right

you can exercise whenever there is an outcome of the profiling that

produces legal effects concerning or significantly affecting you.

8. Right to data portability – you have the right to obtain your Personal

Data in a machine-readable format or if it is feasible, as a direct

transfer from one Processor to another.

9. Right to lodge a complaint – in the event that we refuse your request

under the Rights of Access, we will provide you with a reason as to

why. If you are not satisfied with the way your request has been

handled please contact us.

10. Right for the help of supervisory authority – meaning you have the

right for the help of a supervisory authority and the right for other

legal remedies such as claiming damages.

11. Right to withdraw consent – you have the right withdraw any given

consent for Processing of your Personal Data.

Data we gather

Information you have provided us with

We gather no personal information from individual site visitors unless you choose

to enquire about our services via email or choose to do business with us

If you do choose to do business with us then we will gather your email address,

name, billing address, business address and any other information and contact

details that you may provide. That information is necessary for delivering you a

product/service or to enhance your customer experience with us and we hold your

email address and any other details you may provide in our records for the period

required by law.

Information automatically collected about you

This includes information that is automatically stored by cookies and other session

tools. This information may include your IP address, the operating system you are

using on your computer and the browser you are using, your shopping history (if

there is any) etc. This information is used to improve your customer experience and

it is also shared with the company that hosts our website. Our web hosting

company is required to collect this information by law and they store that

information in a form that ensures your anonymity.

Information from our partners

We gather information from our trusted partners with confirmation that they have

legal grounds to share that information with us. This is either information you have

provided them directly with or that they have gathered about you on other legal

grounds. See the list of our partners here.

Publicly available information

We might gather information about you that is publicly available.

How we use your Personal Data

We use the personal data that you provide in order to:

provide our service to you if you are an advertiser on our website. This

includes providing you with other products and services that you have

requested; providing you with promotional items at your request and

communicating with you in relation to those products and services;

communicating and interacting with you; and notifying you of changes

to any services.

enhance your customer experience;

fulfil an obligation under law or contract;

We use your Personal Data on legitimate grounds and/or with your Consent.

On the grounds of entering into a contract or fulfilling contractual obligations, we

Process your Personal Data for the following purposes:

to identify you;

to provide you a service or to send/offer you a product;

to communicate either for sales or invoicing;

On the ground of legitimate interest, we Process your Personal Data for the

following purposes:

to administer and analyse our client base (purchasing behaviour and

history) in order to improve the quality, variety, and availability of

products/ services offered/provided;

As long as you have not informed us otherwise, we consider offering you

products/services that are similar or same to your purchasing history/browsing

behaviour to be our legitimate interest.

We save your billing information and other information gathered about you for as

long as needed for accounting purposes or other obligations deriving from law, but

not longer than a period of seven years as required by Australian Law.

We do not store your credit card details on our server. All payment transactions are

done on the servers of our payment processing partners and all credit card records

are stored by our payment processors and are not made available to us.

We might process your Personal Data for additional purposes that are not

mentioned here, but are compatible with the original purpose for which the data

was gathered. To do this, we will ensure that:

the link between purposes, context and nature of Personal Data is

suitable for further Processing;

the further Processing would not harm your interests and

there would be appropriate safeguard for Processing.

We will inform you of any further Processing and purposes.

Who else can access your Personal Data

We do not share your Personal Data with strangers. Personal Data about you is in

some cases provided to our trusted partners in order to either make providing the

service to you possible or to enhance your customer experience. We share your

data with:

Our processing partners:

Google.com for analytics and search engine optimisation.

Conetix Pty Limited for web hosting

Yoast BV for search engine optimisation.

Defiant Inc for website security.

Sucuri Inc for additional website security.

Stripe Inc for payment processing.

Our business partners:

n/a

Connected third parties:

n/a

We only work with Processing partners who are able to ensure adequate level of

protection to your Personal Data. We disclose your Personal Data to third parties or

public officials when we are legally obliged to do so. We might disclose your

Personal Data to third parties if you have consented to it or if there are other legal

grounds for it.

How we secure your data

We do our best to keep your Personal Data safe. We use safe protocols for

communication and transferring data (such as HTTPS). We use anonymising and

pseudonymising where suitable. We monitor our systems for possible

vulnerabilities and attacks and we ensure that our computers are free from viruses

and trojans. We continually monitor our website to ensure that it is save to us and

functioning correctly.

Even though we try our best we cannot guarantee the security of information.

However, we promise to notify suitable authorities of data breaches. We will also

notify you if there is a threat to your rights or interests. We will do everything we

reasonably can to prevent security breaches and to assist authorities should any

breaches occur.

If you have an account with us, note that you have to keep your username and

password secret.

Children

We do not intend to collect or knowingly collect information from children. We do

not target children with our services.

Cookies and other technologies we use

We use cookies and/or similar technologies to analyse customer behaviour,

administer the website, track users’ movements, and to collect information about

users. This is done in order to personalise and enhance your experience with us.

A cookie is a tiny text file stored on your computer. Cookies store information that

is used to help make sites work. Only we can access the cookies created by our

website. You can control your cookies at the browser level. Choosing to disable

cookies may hinder your use of certain functions.

We use cookies for the following purposes:

Necessary cookies – these cookies are required for you to be able to

use some important features on our website, such as logging in. These

cookies don’t collect any personal information.

Functionality cookies – these cookies provide functionality that makes

using our service more convenient and makes providing more

personalised features possible. For example, they might remember

your name and e-mail in comment forms so you don’t have to re-enter

this information next time when commenting.

Analytics cookies – these cookies are used to track the use and

performance of our website and services

You can remove cookies stored in your computer via your browser settings.

Alternatively, you can control some 3rd party cookies by using a privacy

enhancement platform such as optout.aboutads.info or youronlinechoices.com. For

more information about cookies, visit allaboutcookies.org.

We use Google Analytics to measure traffic on our website. Google has their own

Privacy Policy which you can review here. If you’d like to opt out of tracking by

Google Analytics, visit the Google Analytics opt-out page.

Other Information

This Privacy Policy acknowledges the laws of the Commonwealth of Australia and

the laws of the State of Queensland and does not claim an exemption in any way

from those laws.

Contact Information

Supervisory Authority

For further enquiries about our Privacy Policy please contact our Privacy Officer

at: privacy@punterscommunity.com.au

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.

Last modification was made on 17 February, 2023.